The nature of ordinary learning isn’t itself my concern here, just the peculiar relationship
between the concretizing and abstracting mindsets. Governing this relationship
are two basic processes: suggestion and dissonance modulation. The main practical
relevance for writers is that what works for changing belief through suggestion
fails for change by dissonance modulation. For example, suggestion demands the
greatest simplicity because suggestion involves bypassing the critical faculty
(that is, the brain’s cingulate), and the easier a proposition is to
understand, the more it is accepted automatically, since acquiring disbelief necessitates
express rejection. On the other hand, effective dissonance modulation requires
univocality, since without it the recipient of the influence is likely to
achieve consonance through a different route than the persuader intends. The
difference is that the subject of suggestion submits to influence, whereas the
recipient of a communication using dissonance modulation will only accept the
writer’s ideas if they are actually dissonance reducing. Imprecision arouses
rather than resolves dissonance. As for suggestion, in hypnosis vague
suggestions work better than precise ones. (Thus, telling subjects that that
they are “going to sleep” can induce hypnosis even though hypnosis isn’t
actually much like sleep.)
Conflation of suggestion and dissonance modulation runs
deep. It isn’t just a matter of a superficial
trend in writing pedagogy; it also afflicts those whose business it is to know
better, such as social psychologists and (remarkably) specialists in hypnosis.
The bias of social psychologists reflects the orientation to advertising.
Although the theories of cognitive dissonance and construal level come from
social psychology, the classic social psychological research on persuasion,
which provides the framework for general discussions of the persuasion process,
implicitly equates persuasion with suggestion. (An equation that is actually
worth retaining if its limits are understood, inasmuch as the act of persuading others can be contrasted with
the act of convincing them, the blue
route contrasting with the green.)
The confusion is greatest within the dominant school of
professional hypnotists. The
font of clinical hypnosis (outside of hypnoanalysis), Eric Ericson, attributes
results he achieves through the artful modulation of cognitive dissonance to
some form of hypnotic suggestion. Now, here’s
confusion enough to be funny. Dilbert cartoonist Scott Adams, who is a trained
hypnotist (apparently of the Ericsonian persuasion), concluded that Donald
J. Trump’s methods and results make him a “master persuader.” Perhaps
subliminally recognizing that cognitive dissonance is the key to deep rather
than superficial attitude change (which is to say, change of opinion rather
than belief), Adams took Trump’s ability to use suggestion on supporters, predisposed
to accept his influence, to prove Trump had mastered cognitive dissonance.
Adams predicted that Trump would win in a landslide because he could hypnotize
most anyone.
Lexicographers and usage experts expatiate on the
distinction between the verbs persuade
and convince. The distinct meanings
may be on the verge of loss, but it marks an important psychological
difference. According to the lexicographers, persuasion is aimed at obtaining
action, as in persuading a judge to sustain a motion. Persuasion means change in belief, without any change in opinion
being necessary. But you will rarely change a judge’s belief without changing his opinion. (The effect of
suggestion is actually obtained primarily from respective law firms’ prestige.)
So, despite the aim being to persuade judges, advocates typically must convince
them—of something. For the same reason, when academics try to persuade editors
to publish a paper, in the usual they must convince them, at least in the best
journals. Even more than when a lawyer influences a judge, the academic must
use dissonance modulation, since the practice of blind review screens out many
indicia of status that are so influential in the use of suggestion.
This is a general model of the persuasion process (more
precisely, of the processes of persuading and convincing) that highlights the
relationship between construal-level theory's abstracting and concretizing
mindsets. The two epistemic attitudes, belief and opinion, are subject to their
respective modes of influence, suggestion from belief to opinion and cognitive-dissonance
modulation, from opinion to belief. In the diagram the blue arrows represent
the path of cognitive dissonance modulation and the green arrows of suggestion.
Hypnosis is a short-cut to belief formation in that it bypasses opinion.
Post-hypnotic suggestions are incorporated into the subject’s belief system, whereas the justification is extemporized
when an explanation is requested. It may be easier to see the abstracting
character of hypnosis in terms of the corresponding time orientation. Although
hypnosis may be self-induced, the process for intentionally inducing hypnosis
is first learned in the process of being hypnotized by another person and being
given the post-hypnotic suggestion that the subject will be able to reproduce
the state. Thus the nature of the influence is interpersonally “far.” Dissonance modulation is near because it is perceived
as an internal process. It is concrete because it can be resolved into discrete
discrepancies. (Dissonance supplies a metric for overall coherence based on
discrete discrepancies, a topic to be visited in my Juridical Coherence blog.)